Beavis Morgan recently approached Techn22 to review their IT Support and advise on staying IT relevant whilst continuing their operation expansion plans across the UK.
The customer
Beavis Morgan is the specialist accounting, tax, restructuring and business advisory group.
They work with entrepreneurs, owner-managed businesses, high net worth individuals and other professionals through each stage of the business lifecycle and its challenges.
Whether you are starting up, buying, growing or exiting a business, Beavis Morgan make it their goal to help you build and preserve wealth and enhance the value of your business.
Their services include the following:
- Full Accountancy & Business Services
- Corporate Finance
- Family & Company Wills
- Research & Development
- Tax
- Restructuring
- Finance
- Sector Expertise
The requirement
After many years with the previous Managed Service Provider a change was needed to improve the quality of service. Beavis Morgan is going through a phase of significant growth and technology was key to making this as smooth as possible. They also wanted to enhance the security of their data whilst making their platform more agile and collaborative.
The solution
The solution was pretty simple. Give them a service desk that has knowledge, answers the telephone and fixes the majority of support issues on the spot. Techn22 performed an audit on the Beavis Morgan environment, identified a number of issues that would create an unstable environment and corrected it with some simple upgrades (that actually saved money!) The environment is now stable, meaning fewer frustrating support calls, meaning a happier Beavis Morgan team.
In addition to providing a stable environment, Techn22 also introduced Risky User monitoring and Microsoft Identity Protection. Coupled with Multi-Factor Authentication and Azure based Firewalls, Beavis Morgan are mitigating the risk of potential cyber issues.
The migration was seamless and took place over the course of a weekend, with the assistance of the outgoing provider, meaning there was no downtime for the users. Standard practice for Techn22.
“The performance of our servers has always been an issue for us. From Day 1, Techn22 managed to find significant performance gains across our Virtual Desktop leading to happy users again.
Communication is brilliant, and they keep us informed on all upgrades and enhancements. I couldn’t be happier.”
Nick Owen – Partner, Beavis Morgan LLP
IT Support
Your IT provider plays a critical role in your business operations, and if they are not meeting your needs, it is time to look for a new provider.
Techn22 can help overcome all your IT concerns and give you the peace of mind that your systems are safe, secure and working for you and your business. Get in touch to see how we can help you. Changing your IT provider does not have to be a pain, in fact, it should be straightforward – read our changing IT provider blog.
